FAQ and Help
The clothing product is larger/smaller than I expected, can I return it ?
If we have sent you the wrong size garment, we will absolutely remake it for you in the right size when you return it. If we have sent you the garment you ordered, we will not be able to accept it for return as we have made it just for you. We do provide sizing information on the site, which acts as a guide when choosing your size.
How do I wash my printed garments?
Firstly, please ignore the washing instructions in the garment itself. These are for a blank garment and not a printed one. Wash your shirts at 40 degrees or less. Iron on reverse (cool). Do not tumble-dry.
How large can you print my image ?
Images can be printed up to 35cm x 45cm on garments and the designer won't allow you to exceed these dimensions. Sometimes you can add two or more images to the same garment.
Do we fit signage ?
Yes we have a professional fitting service, this comes at an extra cost which if this service is needed will be quoted at an extra cost.
Can I visit or meet to talk ?
We have a working studio shop in which customers can visit in the North East. Meetings can also be arranged at the London office.
What payment methods do we take ?
We do take card payments, and cash at our studio in North East. Our Paypal payment link is paypal.me/graphicinkuk or Bacs payments.